Privacy Policy
Last updated: July 22, 2026
This Privacy Policy explains how WildTribe ("WildTribe," "we," "us," or "our") collects, uses, stores, and shares information when you visit wildtribe.app, create or use an account, connect a YouTube channel, purchase a subscription, contact us, or use WildTribe to turn videos into transcripts, visual stories, infographics, and published web pages.
Information We Collect
We collect information that you provide, information generated through your use of WildTribe, and limited information received from services you choose to connect.
- Account and contact information: your name, email address, username, password hash, account status, login timestamps, contact-form messages, and related correspondence.
- Creator and video information: creator and channel names, handles, channel IDs, YouTube URLs, video IDs, titles, thumbnails, publication dates, subscriber counts, and other public channel or video metadata.
- Content and production data: transcript languages and text, prompts, editorial instructions, generated stories, images, page code, published page URLs, revisions, build status, quality-assurance results, costs, usage records, and operational logs.
- YouTube connection data: the connected Google email, YouTube channel name and ID, OAuth access and refresh tokens, granted scopes, token expiration information, and records of comments you choose to post.
- Billing information: selected plan, billing email, Stripe customer, checkout, subscription, product, price, invoice, and payment-status identifiers. Payment-card details are collected and processed by Stripe; WildTribe does not store your full card number.
- Technical information: an essential session cookie, request timestamps, and information that our hosting or security infrastructure may record, such as IP address, browser type, device type, referring page, and error logs.
How We Use Information
We use information to:
- provide, secure, and maintain WildTribe accounts and subscriptions;
- index creator channels and video listings requested by users;
- retrieve or generate transcripts in selected languages;
- create, revise, build, test, and publish visual stories and infographic pages;
- connect an authorized YouTube channel and perform an action, such as posting a comment, only when a user initiates and confirms that action;
- process payments, maintain billing records, and prevent fraud or abuse;
- send service, support, billing, and operational messages;
- diagnose failures, monitor usage and costs, improve reliability, and develop WildTribe features; and
- comply with legal obligations and enforce our agreements.
YouTube and Google Data
WildTribe uses YouTube API Services. Public YouTube API data may be used to discover channels and display channel or video information inside WildTribe. When you select Connect YouTube, Google OAuth asks you to authorize the permissions shown on Google's consent screen. WildTribe uses authorized data to identify the connected channel and to carry out YouTube actions that you expressly initiate, including posting the exact comment and destination you confirm.
WildTribe does not request or store your Google or YouTube password. OAuth tokens are stored so the connection can continue until you disconnect it or revoke access. Selecting Disconnect YouTube in WildTribe requests revocation from Google and removes the locally stored access and refresh tokens. You may also revoke WildTribe through your Google account permissions.
After disconnection, local operational records such as comment text, destination URLs, thread IDs, and timestamps may remain until they are deleted under our normal retention process or you request deletion. YouTube API data may be refreshed, corrected, or deleted as needed to keep it current and comply with YouTube's data-retention requirements.
Your use of features that access YouTube is also subject to the YouTube Terms of Service. Google's handling of information is described in the Google Privacy Policy.
AI, Transcript, and Production Providers
WildTribe sends only the information reasonably needed to complete a requested workflow. For example, a video URL, language choice, and related metadata may be sent to Supadata to retrieve a transcript. Transcripts, prompts, story drafts, visual instructions, reference materials, and other production inputs may be sent to OpenAI to generate or analyze text and images. Provider processing and retention are governed by the applicable provider terms, privacy policies, account settings, and service configuration.
You should not submit confidential, regulated, or highly sensitive personal information in transcripts, prompts, contact messages, or custom instructions unless it is necessary and you have authority to do so.
Other Service Providers and Disclosures
We may share information with service providers only as reasonably necessary to operate WildTribe, including:
- Google and YouTube for channel data, OAuth, and user-authorized YouTube actions;
- OpenAI for AI-assisted text, image, planning, and analysis workflows;
- Supadata for transcript retrieval or generation;
- Stripe for checkout, subscriptions, payment processing, fraud prevention, and billing management;
- email, hosting, storage, security, and infrastructure providers; and
- professional advisers, authorities, or other parties when required by law, needed to protect rights or safety, or involved in a business reorganization.
WildTribe does not sell personal information and does not use Google user data for advertising. We do not currently allow third-party behavioral advertising on the service.
Cookies and Sessions
WildTribe uses an essential session cookie to keep you signed in, protect forms, and maintain secure application state. We do not currently use advertising cookies. Your browser can block cookies, but doing so may prevent login and other core features from working.
Published Content
Pages that you choose to build or publish may be publicly accessible, shared on social networks, linked from YouTube, and indexed by search engines. Public pages may contain creator names, video links, transcripts or excerpts, generated text, and visual assets. Review each page before publication and do not publish personal information that should remain private.
Data Retention
We retain information only for as long as reasonably needed to provide WildTribe, maintain requested content and records, comply with law, resolve disputes, and protect the service. Retention depends on the type of information:
- account and generated production data may remain while your account or project is active and for a reasonable period afterward;
- YouTube OAuth tokens remain until you disconnect, revoke access, or the connection otherwise ends;
- YouTube API data may be refreshed or deleted within periods required by YouTube policies;
- billing and transaction records may be retained as required for tax, accounting, fraud-prevention, and legal purposes; and
- backup, security, and error records may persist for a limited period after primary records are removed.
Security
We use reasonable administrative, technical, and organizational measures intended to protect information, including access controls, password hashing, OAuth-based authorization, encrypted network transport where supported, and private storage for service credentials. No system is completely secure, and we cannot guarantee that unauthorized access, loss, or misuse will never occur.
Your Choices and Rights
You may update information through available account or dashboard controls, disconnect YouTube in Settings, revoke Google access through your Google account, and request access to, correction of, or deletion of information associated with you. Depending on where you live, you may have additional privacy rights, including the right to object to or restrict certain processing and the right to receive a portable copy of certain information.
To make a privacy request, use the WildTribe contact form. We may need to verify your identity before completing a request. Some information may be retained where required by law or where an applicable exception permits retention.
International Processing
WildTribe and its service providers may process information in countries other than the country where you live. Those countries may have different data-protection laws. Where required, we use appropriate safeguards for international processing.
Children's Privacy
WildTribe is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can review and remove it.
Changes to This Policy
We may update this Privacy Policy as WildTribe changes. We will update the date at the top and provide additional notice when required by law or when a change materially affects how we use authorized Google user data.
Contact
For privacy questions, complaints, or requests, use the WildTribe contact form or email hello@wildtribe.app.
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